Magidoc

WorkspaceCrmEmailCapture
Object

Per-workspace CRM email capture policy. Absent means disabled — a workspace never begins capturing mail because it gained a CRM.

An admin decides whether capture happens and how far back; reps are informed rather than asked, matching how this category works. A rep's Hive Mail connection is still what makes their mailbox reachable.

Fields

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enabled

Non-null

connectionMode

per_user reads each mailbox with its owner's grant; company_wide reads all of them.

backfillMonths

Non-null

How far back to reach on backfill. Applies to both triggers: a mailbox starting to contribute, and a person being added to the CRM.

consentRequest

The last ask sent to an administrator outside Hive. A record of the request, never of the grant — whether the organization authorized anything is still answered by the provider when capture is switched on.

enabledAt

enabledBy

Usages

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References

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